Privacy policy
How visitor information is used
Important VOW privacy notice: Personal Information that you provide may be collected, used or disclosed as described in this policy, including being shared with PropTx for auditing and/or legal purposes. By accepting the VOW Terms of Use and Privacy Policy, you consent to these practices.
MNSKey.com uses the name, verified email address, phone number, contact preference, real-estate goal, general timeframe, account identifier, VOW agreement record, access expiry, saved-property choices, and a limited search audit trail of registered VOW visitors.
Why this information is collected
The information verifies VOW eligibility, records acceptance of the Terms of Use, protects the MLS® data from unauthorized use, supports compliance reviews, keeps a client’s saved properties available across visits, and allows Mehran Salehian to provide relevant follow-up.
Saved properties
When a signed-in client selects a heart, the listing identifier and a limited snapshot of the property are saved with that client’s profile. Mehran Salehian can see the client and the property they saved. Removing the heart or selecting Remove in the profile deletes that saved-property record.
Private visit notebook
My Visits stores the property details, visit dates, ratings, price estimates and notes you choose to save in your account. These records are available only through your signed-in account and are not included in agent activity reports or automatic notifications. You choose which records to export or copy for sharing. You can delete a visit at any time; account deletion also removes your visit notebook. Keep exported copies secure, as deleting a website record does not delete copies you have downloaded or shared.
One-time search emails
If you ask the website to email your current search results, the address you enter and the search filters are sent to Resend only to deliver that requested email. MNSKey.com does not save the entered address or create a subscription. Sold or historical results can only be sent to the verified email address of the signed-in account that is authorized to view them.
Search email alerts
If you opt in, we store your saved filters, verified email, consent time and delivery status to check daily for newly listed active properties. Resend processes alert emails on our behalf. Every alert includes an unsubscribe link. You can remove searches and their saved records in My Profile. Unsubscribing stops that search’s emails; it does not affect other searches.
AI assistant
New chat questions, assistant replies and contact, callback or showing requests are also sent through Resend to info@mnskey.com for owner follow-up. Email copies are retained separately in the owner’s mailbox and are not automatically deleted by the chat inbox’s 90-day cleanup.
You may optionally share your name and email or phone, request a callback, or request a property showing in the chat panel. The form requires your agreement to contact about that request. These details, the property and preferred time are saved with the conversation for Mehran to review, for 90 days after its last activity. Form contact details are not sent to OpenAI. A request does not confirm an appointment or subscribe you to marketing. The assistant also flags questions that may need a human answer for the private owner report.
Before you send a chat message, the chat window explains that the conversation is saved and can be reviewed by Mehran. By sending a message, you agree to this use. Your question and recent conversation messages are sent to OpenAI to generate a reply. MNSKey.com saves your submitted questions, the assistant’s replies, reply status, language and timestamps in a private owner inbox. Chat records are not linked automatically to your registered account; you remain anonymous unless you identify yourself in your messages. Conversations are available for 90 days after the last message, then excluded from the inbox and removed in bounded cleanup batches as new chats arrive. Starting a new chat or reloading clears the browser’s conversation view, not the saved record. To request deletion, contact Mehran with the approximate date and enough information to identify your conversation. OpenAI processes messages under its API data policies. The site retains hashed request identifiers and hourly counts to limit abuse; it does not save raw IP addresses for chat. Do not enter sensitive personal, financial or account information. The assistant can make mistakes, cannot access restricted MLS records, and cannot book appointments or submit requests. Use the contact form to reach Mehran.
Home-search assistant tools
The optional home-search assistant sends the requirements you enter and up to six recent requests to OpenAI to interpret filters and suggest viewing questions. Listing records, saved-property records and account details are not sent to OpenAI by these tools. Active public listing facts are checked separately on MNSKey. Requirements and tool results stay in the current browser page until you leave or reset; MNSKey does not save a separate tool conversation. OpenAI processes requests under its API data policies, with response storage disabled. The owner may generate an editable follow-up draft from recent questions in an existing chat where the visitor requested contact. Contact-form fields are excluded from that AI request. Nothing is sent or booked by generating a draft or viewing plan. Showing-request forms and opted-in daily alerts follow the storage and delivery practices described above.
Sharing and protection
Registration information is not sold. It may be disclosed to PropTx, the applicable real estate board, the brokerage, service providers supporting this website, or regulators when reasonably required for compliance, security, or law.
Website analytics
Optional analytics starts only after you choose Allow analytics. You can decline or change your choice using Privacy choices. We measure page views, property views, broad search categories, saved-property actions, search-alert saves, contact-form attempts, completed inquiries, new account registrations and phone/email clicks. Our private reports store random browser and visit identifiers, timestamps, referring website domain, device category and country when available; they do not store full referring URLs, search text, contact-form content or raw IP addresses. Signed-in activity is linked to your account and visible only to Mehran. Anonymous activity is not identified by name. First-party reports use a 90-day reporting window. Older events are removed in bounded batches as new activity is collected. Account deletion removes linked report events. Do Not Track and Global Privacy Control are respected. Google measurement and conversion scripts are disabled in the iOS app’s embedded pages. On the website, Google Analytics runs only with permission, with Google signals and advertising personalization disabled. Completed inquiries and new registrations are used to measure Google Ads conversions without sending contact details or account identifiers. Its separate retention settings are managed in Google Analytics.
Property comparison and watches
Comparison notes are stored privately under your account. A shortlist stores MLS numbers in your browser session, without storing restricted listing details. When you enable a property watch, we retain its MLS number, disclosed address matching fields, and the last observed price and status to detect changes and relistings. Updates are sent to your account email through our email delivery provider while your VOW access remains valid. You can remove watches in My property watches or use the unsubscribe link in an email. Commute destinations are not stored by MNSKey; opening a nearby-place or directions link sends that search to Google Maps.
Shared shortlists and browsing history
Shared shortlists store listing identifiers, member accounts, comments, moderation decisions, reports, block relationships and preferences. Administrators review comments before other members can see them and can review reports. Blocked members cannot exchange invitations or see each other’s comments and preferences. Account deletion removes block relationships and your comments; related comment moderation records are removed with the comments. Members can see each other’s name or account email. Invitations are bound to the invited email and expire after seven days. The owner can revoke invitations, remove members or delete the shortlist. Each member’s listing access is checked independently. Recently viewed and hidden-home identifiers are stored on this browser; clear or restore them in My homes. Commute searches send the destination and disclosed listing coordinates to Google to calculate travel times.
Account deletion
In the website or iOS app, open Account, then Delete account. Confirm by typing DELETE. This permanently removes your active account, profile photo, profile, saved properties, saved-search alerts, property watches and comparison notes, and invalidates all sign-in sessions. VOW registration and security audit records remain restricted to compliance purposes under the VOW requirements, with access revoked. A later registration creates a new account.
Retention
VOW registration and access records are retained for the period required by the applicable VOW agreement and MLS® rules. Reasonable safeguards are used to restrict access to these records.
Questions or corrections
For questions about privacy or the accuracy of information displayed with a property, contact info@mnskey.com.